My partner was recently sideswiped on the road by a commercial vehicle (tree lopping contractor), all caught on Dashcam so the fault was obvious. Damages to his car was assessed and claimed and accepted by the at fault party's insurer. Now the car insurance is withholding payout, stating that they can't pay out until the at fault insured pays the excess. Is this legal and what avenues in WA are there to force the insurance company to pay the agreed settlement amount?
Why should the 'injured' party be made to wait for the insurance company to receive the excess payment from the 'guilty' party? How do we escalate this and force the insurance company (CGU Insurance) to cough up so repairs can be made to the damaged vehicle? Which WA insurance governing body do we refer this to? This is on going now for nearly 2 months!
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Why should the 'injured' party be made to wait for the insurance company to receive the excess payment from the 'guilty' party? How do we escalate this and force the insurance company (CGU Insurance) to cough up so repairs can be made to the damaged vehicle? Which WA insurance governing body do we refer this to? This is on going now for nearly 2 months!
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