NSW Can I sue/claim over security cameras not working?

[Gilles]

Hi,

Several weeks ago my bicycle got stolen within the car park of the new building I live in. I reported it to the Police and the company who installed the cameras said to them they didn't see anything. I don't believe in that. I suppose the cameras weren't working/ not set up yet as it is a new building. It got stolen around 2 months after settlement day. So my question is, am I able to get the company to get me a new bike?

Any advice would be welcome.

Thank you.

 

[Rod]

Unlikely.

Even if the security company had footage the chances of recovering your bike based solely on the footage are not likely to increase by a large amount.

Has anyone given you any guarantees as to the security of your property?

 

[Tim W]

Regardless of the above, the installers/ operators of the security cameras
would have some sort of "all care but no responsibility" clause in their contract
with the Owners Corporation/ Body Corporate.

Further, it is almost certain that the camera guys do not have a contractual relationship with you personally
of the kind that would give rise to a duty to you that was actionable if breached.

Further, security of your personal property is your own responsibility.

Or in other words, no, I don't see how you can get anyone else to buy you a replacement bike.

 

[Gilles]

Thank you very much for your answers. Really appreciate it. I will read again the contract.

I guess my question is just a desperate act to get the bike I bought back.