I contacted a travel agent in March to book tickets and paid him through bank transfer around 6k. The tickets were to be booked for mid April. However, the agent didn't book the tickets. I didn't receive the refund. I had to book the tickets myself. Till now he has not paid me back. He gave me a promissory note but the date for the first installment has passed. I suspect he has misappropriated the money. Apart from this he caused me so much emotional distress and it affected my life over past 2 months. I would be up late at night because he promises to deliver the tickets or refund only for me to lose sleep. He sent me a transaction details which he later claims got rejected. To me it feels like he is knowingly causing me problems. He keeps promising to pay but doesn't deliver. I am not sure what I can do legally. Initially I only wanted my money back. Now I would like some justice for the hardship I am going through. I thought about going to police but my friends told that they will not take the case. I could go for NCAT but I am not sure whether they can get me compensation or force him to pay.