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QLD What to Do with Unsatisfactory Lawyer Behaviour?

Discussion in 'Australian Consumer Law Forum' started by 7and3, 30 May 2016.

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  1. 7and3

    7and3 Active Member

    20 February 2015
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    My lawyers have overlooked settlement offers which have made them lapse, twice. They have not forwarded me information that I have requested and am entitled to. They have overlooked an offer that would have avoided a claim lodgement had I been aware of the offer. They take up to three weeks to reply to my communications. I am not receiving their full and experienced advice prior to making decisions.

    I engaged this firm because they advertised their good experience and good lawyer behaviour, and that they specialised in my legal matter.

    I am still in the middle of my claims and want to get a result but do not know which way to turn.
  2. Sophea

    Sophea Well-Known Member

    16 April 2014
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    Regarding what you can do about your lawyer's conduct, the Queensland Law Society recommend a certain course of action that you should take. The process basically starts with taking up your gripes with the law firm itself. Write them a letter and set out your complaints. If you are unhappy with the outcome of this, then you can take it to the Legal Services Commissioner.

    You can read more about it here: Resolving a complaint

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