Hi,
I don't want to go into detail but does Telstra, for example, record all conversations between customers? I'm not asking if phone conversations between Telstra and the customer are recorded, but rather record phone conversations that 2 consumers are having with each other.
I understand in most Australian states, if not all, you cannot a voice recording of conversations between parties, whether it's over the phone or in person, without all parties being informed before the recording process begins. Does this law apply to telecommunications companies in Australia?
If they can and do record conversations, how do I retrieve that recording?
I would really appreciate your help on this.
Thanks,
I don't want to go into detail but does Telstra, for example, record all conversations between customers? I'm not asking if phone conversations between Telstra and the customer are recorded, but rather record phone conversations that 2 consumers are having with each other.
I understand in most Australian states, if not all, you cannot a voice recording of conversations between parties, whether it's over the phone or in person, without all parties being informed before the recording process begins. Does this law apply to telecommunications companies in Australia?
If they can and do record conversations, how do I retrieve that recording?
I would really appreciate your help on this.
Thanks,