Hello. I am a business owner and we rent phone numbers from companies. We forward these phone numbers on to our business partners (who are plumbing companies) and record the calls. Customers call the number that we rented and talk directly to the plumbing companies. We do not talk to the customer at all. We just connect them with the plumbing companies. My question is this, I do not want to have the whisper at the beginning of the call (i.e. "This call may be monitored or recorded for quality and training"). Is this legal? Do I have to inform the customers that the call is being recorded or not? The voice recording stay on company's servers and they are only used so that we can properly bill our business partners and to make sure the calls are qualified. Thoughts?