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  1. B

    VIC Should Council Pay Half?

    Hi, I hope the following isn't too long winded but I want to give all the facts I can. Our property boarders Council land, namely a footpath then nature strip & road. On the boundary was a wooden retaining wall with a timber fence, all one construction. There was a gap of approx. 150mm between...
  2. A

    WA Telstra and Unlocking Phone Issues?

    I am going to describe the situation I am in right now. I bought the phone from Telstra, and it is locked to it, i.e I cannot insert my other sim card and use it with other phone network providers. So, I called Telstra support services and requested for them to unlock the phone. They charged me...
  3. J

    NT Voice Recording - Phone Recordings by Telecommunication Companies?

    Hi, I don't want to go into detail but does Telstra, for example, record all conversations between customers? I'm not asking if phone conversations between Telstra and the customer are recorded, but rather record phone conversations that 2 consumers are having with each other. I understand in...
  4. M

    VIC Received Cease and Desist Letter for Cable Dispute - What to Do?

    Hi guys, Long story short: I did a small development. We had to hire a company to connect our "telecommunications cable" so we were able to connect to the NBN. We hired a company to get "compliance". The company did the first part of the work, but Telstra required a second form to be signed by...
  5. S

    QLD Executor of Will Committed Fraud - What to Do?

    Mother died 2 years ago. Sister is sole executor of will. Mother owned a business and had substantial equity in family home. Sister was Power of Attorney for mother. Sister had been living in the family home for ten years with mother prior to death. The will states business left to sister and...
  6. R

    NSW Telstra Debt Left in Collection Agency?

    I have been paying my Telstra bill off $50 to $100 a fortnight, or when I could afford since I lost my job. I asked for it to be disconnected and it was as there were charges on there, I disputed. I've got it down from $1300 to $882 with $100 paid off end of December, which was basically $50 a...
  7. P

    VIC Can Ex Give Statement to Police That I Breached Orders?

    I have a family violence order on my husband, put in place by the police. He has breached the order and caused reckless endangerment. He was arrested and we are awaiting court proceedings. There were witnesses, so not too worried about the outcome. Since this incident, he placed an order on...
  8. J

    WA Is Telstra Right in Charging New Company?

    Hi I work for a company that used to be owned by another company. The company that used to own us went into administration earlier this year and is now going through liquidation. The company I now work for purchased the telephone numbers used by the original company and the numbers were...
  9. A

    QLD Australian Consumer Law - Salesperson at Telstra Didn't Follow Through with Promises

    My partner and I recently had to venture overseas for work. We decided to see what our options were in regards to phone calls, data, etc. overseas. We visited a store and was told our best options were to upgrade to the premium plan @195 per month. The salesperson said if we both sign there...
  10. L

    VIC Australian Consumer Law - Engin Cancellation and Pricing Dispute

    Called Engin to start a VIOP phone and Internet service because they advertised they could port my old number to the new service. Then I discovered that they could port only Telstra Numbers, so I called back within 24 hours to cancel the service. A month goes by and I receive a modem from Engin...