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QLD Tenant Claim for Car Damage - Am I Liable?

Discussion in 'Property Law Forum' started by the flying Dutchman, 21 March 2017.

  1. the flying Dutchman

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    We are currently renting our house to tenants. When they first moved in there was an issue with the roller door in the garage. We gave very specific instructions to the real estate agents to rectify the issue and later that day received an email to say it was all good and fixed.

    About two weeks later, we received a phone call from the real estate to say the tenant had been in and the roller door had come down on his car and scratched the tray on his ute. Later, we find out from the tenant the real estate had not passed on all the correct instructions to rectify the problem with the door and because of this it had come down on his ute. The tenant has since taken over 3 months to get a quote for the problem to be fixed on his car.

    Can you tell me, am I liable for this or who is actually at fault and responsible for his car to get fixed?
     
  2. Rob Legat - SBPL

    LawTap Verified Lawyer

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    Assuming you still have a copy of the email, go back to the real estate and ask for an explanation (ie, "you're going to be paying for this, aren't you?"). If you're not satisfied, take the matter to the relevant real estate body for your state: https://reia.asn.au/complaints/complaint/
     
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