Hello, I need serious help. I have a rather large bill owed to tolls / sper of over 18k. This has come about because I have ordered a pay tag multiple times, however, none has ever been received and every time I call up I get the same run about as I am a 9-5 worker. I don't have time to wait on the phone 45 minutes while they "sort out my issue" as it ends in no result they are demanding $200 a week from me which is a lot with other commitments. I found out each toll has over $200 of admin fees, that's why the amount total is so large. I read a post that one guy in the same predicament said "I just sent a letter outlining that their so-called "admin" fees were outrageous & not commercially enforceable as they were illegal & that I would welcome an opportunity to state my case in court. I also pointed out that the operating company was in liquidation & that the court appointed receivers would be very interested to know how the business was being mismanaged when they treat their customers in such a shoddy manner. You would need to check on the receivership thing as my letter was sent 15 months ago. Hope that helps " It helps but I'm not sure on how to write my letter or how to do my own research about the receivership. I honestly need help. It's made me depressed and stressed out. I'm only 24 and at the moment, my world is grim I can't get ahead. It's driving me almost suicidal.