Hi, I recently had my eyeliner tattooed with cosmetic makeup tattoo. The lady took so long and I thought the work was ok and paid when I left. However, I became unhappy with the result as I noticed it wasn't the same either side and looks really uneven. My right eye got really sore and swollen too later that day. I contacted the business and they gave me a refund. I'm now looking to get the work corrected and it's going to cost a lot of money to fix. I think they should pay. I said this to the business but they declined, saying the matter is closed as I accepted a refund. Is this correct or can I carry my complaint on for negligence? I signed a form before we started, too.