Franchise Issues - Will Franchise Council of Australia Help?

[David Scandrett]

Hi,

I have a question.

I have had a serious issue regarding opening a new franchise and have emailed head office of the franchise and I have not received a response via email or phone call for over 7 days.

I put a deadline on there for the 26/07/2015, and if it was not possible to advise me they needed longer, will the franchise council of Australia be able to help me?

Any help advice would be great.

Thanks.

 

[Tracy B]

Hi David Scandrett,

The Franchise Council of Australia is a voluntary body. Which means, it represents franchises in Australia only if they wish to be a member of the council. It is also voluntary to join and may have limited jurisdiction as to what it can do to its members. However, calling up the council to enquire about your problem, what a reasonable time to contact a buyer is, could be helpful.

Have you heard back from the seller yet? Is the franchisor Australian? How long has it been since you made contact?