Dodgy Mechanic Work Done on My Ute

[MattThomas]

I am having some issues with the mechanic I hired to work on my car. I sent it in to be serviced, and they didn't put it all back together properly. The drain plug wasn't in properly and it fell out a few days later, while I was driving. The mechanic is claiming that it is not their fault, and leaving me to pay for the damage.

Are they obligated to fix and/ or compensate me for this under Australian Consumer Law?

 

[Owens Lawyers]

Matt, any work a mechanic does should be done in a proper and workmanlike manner. If not, then you may be able to apply to the relevant state or territory tribunal for an order that they either rectify the work or compensate you. What state or territory are you in?

 

[MattThomas]

NSW