QLD Can I seek a full refund

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mullsey

Member
11 May 2022
1
0
1
hello, I purchased eight dining room chairs from a retailer called Custom Sofa Centre in April 2021. When the chairs were delivered there were three with defects, which they replaced some 12 weeks later. Unfortunately, two out of the three were no better than the ones i am seeking a replacement for. The two chairs have been attempted to be replaced a further two times, the last being today. 12 months on, I have still not gotten what I paid for. Can I request a complete refund now as I am exhausted in dealing with this company.
 

coajangy

Member
16 May 2022
4
0
1
Yes, of course you can, it may have happened a problem and they couldn't send you the refund till now.