My son bought his first car from a second hand dealer. 1997 Mazda, 174 000 kms. $4400. 15 min down the road, the car is undrivable. My son had organised NRMA so he used their service to tow to the nearest service centre where the car now sits, but NRMA want either a repair booking or the car taken away by Friday.
My son just wants a refund from the dealer. The repairs will cost at least $1500. Thinking this qualifies as a major fault, how does he logistically pass the responsibility for the vehicle back to the dealer under Australian Consumer Law?
The dealer has no email address and does not return their calls. If they keep mucking him around what can my son do regarding NRMA meanwhile to avoid accruing any further expense with them?
My son just wants a refund from the dealer. The repairs will cost at least $1500. Thinking this qualifies as a major fault, how does he logistically pass the responsibility for the vehicle back to the dealer under Australian Consumer Law?
The dealer has no email address and does not return their calls. If they keep mucking him around what can my son do regarding NRMA meanwhile to avoid accruing any further expense with them?
