australian consumer law

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The Australian Consumer Laws (ACL), being Schedule 2 to the Competition and Consumer Act 2010, is uniform legislation for consumer protection, applying as a law of the Commonwealth of Australia and is incorporated into the law of each of Australia's states and territories. The law commenced on 1 January 2011, replacing 20 different consumer laws across the Commonwealth and the states and territories, although certain other Acts continue to be in force.

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    VIC Purchased a Used Second Hand Vehicle - Australian Consumer Law Help?

    Hello I entered in a purchase under my business name while residing in Victoria to a licensed NSW motor dealer for a 1977 Kombi transporter. The Kombi was purchased for $33,510 and would be used to drive to meet and greet clients and also for private use for kids sports and family holidays...
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    NSW Australian Consumer Law on Repairs, Replacements and Refunds?

    Hello, I need some explanation regarding Australian consumer law. I bought a smartphone (06-Dec-2017) at a Harvey Norman Store which wasn't working properly for last few months and it is completely shut down with 80% battery. I can't turn it back on now. I tried after charging it again but no...
  3. Newstudent

    NSW Australian Consumer Law - Lodging a Complaint?

    Hi, I was wondering if someone is able to help me. I order a pizza at my local pizza place and I order a pepperoni pizza and the topping were only on one side of the pizza it didn't even cover the full pizza but it was advice and had shown in the flyer that the topping covered the pizza...
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    NSW Fulty Car: Could I Get Refund from Dealer Under Australian Consumer Law?

    Hi, In August 2018 I have purchased a second-hand car (2012 Ford Fiesta autimatic) from a licensed dealership at a fixed price, not at a auction. Within the 3 months/ 5,000km warranty, I found out there is a major mechanical issue with the automatic transmission. After 2,5 weeks that I had the...
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    NSW Australian Consumer Law - Refund on Smartphone?

    Hello, I bought a smartphone. It's been 10 months since I bought it. The phone has no physical damage but I'm having issues with battery life, touch responsiveness, voice clarity, bluetooth. So I decided to return the phone and went the store explained the issues. I asked them for a refund...
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    NSW Australian Consumer Law - Should I Pay the Quote?

    So I got a quote $500 to move a pool table from one house to another and position up stairs. They left the table on the front verandah... They still reckon I ought to pay the $500? Thoughts under Australian Consumer Law?
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    VIC Buyer Cancelled Gumtree Sale - Return Deposit?

    So I advertised an item for sale on gumtree (as a private seller). Buyer paid a deposit, item was to be picked up and paid for in a few weeks. Pick up was delayed, and delayed again. After 5 months, buyer tells me the item isn't wanted after all, and to refund the deposit. My question; is the...
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    QLD Help with Car Purchase Contract Issues?

    Hi all, Looking over our contract my wife signed for the purchase of a new car, there is a clause that worries me. We discussed not using the dealer's car finance as it was variable based on your personal circumstances which was fine and said we would obtain our own finance. However, I am...
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    NSW IS IT A BREACH OF AUSTRALIAN CONSUMER LAW OR NOT?

    G'day, I will appreciate opinions of Consumer Law experts. Is it a breach of Australian Consumer Law to OFFER FOR SALE and SELL boots made from multilayer material: 1. Layer 1: pigskin 2. Layer 2: foam sponge 3. Layer 3: base material 4. Layer 4: wool GLUED to base material (wool is easily...
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    NSW New Ute Needs New Motor - Australian Consumer Law Recourse?

    I recently bought a ute from a private seller. The dealer had said everything was in fine working condition. Had only had the ute for 4 days. As I was driving along, the ute made a funny noise. I turned the ute off and checked everything over. I then went to start the ute again and it wouldn't...
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