NSW I bought lottery tickets but never received them

Discussion in 'Australian Consumer Law Forum' started by Mike Ogilvy, 7 January 2019.

  1. Mike Ogilvy

    Mike Ogilvy Member

    7 January 2019
    Likes Received:
    I bought several lottery tickets from a well-known charity that I supported quite a few times before, definitely not a scam, and they were going to email me the tickets. Didn't get them, so I rang them up, and they said they would send again. Still didn't get them, so I rang about 5 times over several weeks to no avail. Finally I said forget the email just post them to me. That was about middle December last year but I never got them.

    The prize is $25,000 and I could have won it. It is possible, but not when they don't hand over the tickets I paid for. I can prove I paid because it's on my bank statement. Do I have a case under Australian Consumer Law? Are there any cases that have set a precedent?
  2. Tim W

    Tim W Lawyer
    LawTap Verified

    28 April 2014
    Likes Received:
    In ACL terms, this is less about charities and fundraising,
    and more about a mail order purchase going wrong.
    Give Fair Trading a call
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...

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