NSW Who to escalate complaint about NCAT?

[Ajason]

I have had a number of issues with the management of applications by the back office of the tribunal. These have had a direct impact on an application I lodged and also when I was the respondent in another matter. The original response to a complaint I made was poor and actually avoided dealing with the subject. There are a few complaints similar to mine on google so its a substantial problem. It's quite obvious staff are protecting themselves so I'd like to escalate externally.
Thank you

 

[Tim W]

Appeal an NCAT decision

In certain circumstances parties can appeal an decision to the NCAT Internal Appeal Panel.

www.ncat.nsw.gov.au

 

[Ajason]

Yes an appeal on one of the matters was lodged but this is a back office issue. The back office for unknown reasons omitted to give most of my file so when it came to the hearing I had nothing. Rather then go check the senior member got stuck into me for being "unprepared" and ruled in favour of the other side. Six months wasted.