Hi there. I have had a " Skype premium 300 mins" subscription since Feb 2014, over the last few days I have been busy and haven't checked my e-mails. When I checked this morning I saw the following e-mail from Skype dated 10/6/2015; Action required - your subscription has expired as your recurring payment has failed Your subscription Skype Premium 300 mins - 1 month has expired. Unfortunately, your payment failed or could not be processed using your current payment method VISA-SKYPE XXXX-0347. You can reactivate your subscription up to 90 days after it has expired by updating your payment details in your account. Follow these steps: 1. Sign into your Skype account. 2. Click "Subscription settings" on the Call phones tab. 3. Choose an existing stored payment method or add a new one. You can use another credit or debit card, PayPal or Skype Credit if available as the payment method for your subscriptions. Skype So I contacted Skype support on live chat and they informed me that the Skype premium 300 mins subscription is no longer available and I couldn't reactivate it as my subscription had expired. In their e-mail it said I had 90 days to reactivate. I have tried to follow the instructions as per their e-mail with no success. Is there anything I can do under Australian Consumer Law?