Hello, I bought this product with Leimo ( InnovaDerma) - the company sell growth hair product and they have a guarantee 12 months money back if my hair has not grown. After 12 months, I lose more hair and my hair has not improve at all. So I asked for a refund. Leimo company called me and said some other company had taken over their company. They are only allow to refund 60% of the total, it's not right. And I've been waiting for 6 months from the day I lodged in my claim. Until now I can't get anything back. Can you please give me an advice under Australian Consumer Law?