Within 2 hours of purchasing a product, I discovered a fault and returned it to the store for a refund (as they had no others in stock). The store says they must send it back to the manufacturer, which will take 2 weeks, then they will give a refund if the manufacturer states there is a fault. I bought the item specifically for a trip I am taking in 5 days and, being expensive, I can't afford to buy another one from a different store without my refund, so my trip will be ruined. Is it legal to make people wait so long for a refund? What rights do I have under Australian Consumer Law? Thanks for any replies.