I have an issue with how my painter recoated the external cedar of my house with a clear finish.
My view is he missed the preparation step of applying the "acid wash". I believe he just applied the clear finish. I base this on the final result because the cedar now has excessive black stains which the acid wash is supposed to remove most of. I also base it on not seeing him apply the acid wash. At the time I didn't know the acid wash needs to be scrubbed in. I learnt this later and I never observed him doing this.
I did not agree to pay him the invoice but he is requesting full payment. He states he did apply the acid wash but he can't prove it. I can't definitively prove that he did. Other painters (and the acid wash provider) state it is a poor quality job BUT when I ask them to put it in writing they shy away. They also can't definitely state the acid was wasn't used either.
My view is he missed the preparation step of applying the "acid wash". I believe he just applied the clear finish. I base this on the final result because the cedar now has excessive black stains which the acid wash is supposed to remove most of. I also base it on not seeing him apply the acid wash. At the time I didn't know the acid wash needs to be scrubbed in. I learnt this later and I never observed him doing this.
I did not agree to pay him the invoice but he is requesting full payment. He states he did apply the acid wash but he can't prove it. I can't definitively prove that he did. Other painters (and the acid wash provider) state it is a poor quality job BUT when I ask them to put it in writing they shy away. They also can't definitely state the acid was wasn't used either.