Hi. I slipped over a lettuce leaf in a restaurant while walking to the checkout to pay. I fell frontwards on the cement floor, breaking my hand and getting concussion, a black eye, a big lump on my head and a very bruised left side of my body. I have had considerable medical costs and travel costs, not to mention the pain as well as the possibility of an operation as one of the fingers is not straightening. I have visited the restaurant afterwards and spoken to the manager. I also sent a registered mail requesting information regarding their insurance, but they did not respond. A personal injury lawyer is now looking at the case and has written 3 times to the restaurant but they keep ignoring the lawyer as well. There's now talk about getting a barrister involved but I can see this becoming a very costly issue for me on top of the other costs I have had to make so far. Can someone please advise what steps can be undertaken so that the restaurant (their insurance) can be made liable or how to even get the name of the insurance for compensation? I do have witness statements regarding the accident.