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VIC Exchange Ford Car with New Model - Swapped for Same Price?

Discussion in 'Australian Consumer Law Forum' started by Josy Ashman, 20 December 2015.

  1. Josy Ashman

    Josy Ashman Member

    20 December 2015
    Likes Received:
    I bought a new car from Essendon Ford and have been back for repairs several times (Ford are aware of the power shift problem). After several attempts to fix the car, I asked for the car to be returned to the dealer and exchange for a new car. Ford have finally agreed to exchange for a new model.

    My question is, can I be charged an extra $5000.00 for the new car under Australian Consumer Law? They wanted nearly 10,000) but I said no, and they agreed to 5000.

    I believe it should be a swap for the the same price.

    Any feedback is greatly appreciated.
  2. JS79

    JS79 Well-Known Member

    2 October 2015
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    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...

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