Hello everyone,
My husband has recently been hit by a car insured with RACV. Both parties did not suffer injury. My husband has third party insurance with AAMI and since this is the other party's fault, he has been following up with RACV.
The assessor from Motor Loss had given him a call yesterday at 4.30pm informing him that the car is a write off and offered $8500 (2007 Camry Altise – additional accessories: tow bar, about 130,000km). He was told that he will need to start paying the storage fee from today onward. He advised my husband to send the car to the salvage company today.
However, RACV will only provide an official assessment report and offer on the coming Monday, which means we will need to absorb the storage fees for 5 days, if we were to wait for the assessment report (what is the offer based on, what is considered etc) to start the negotiation process. We believe we should entitle a bit more (please kindly let us know if your comment too, much appreciated) given that the average pricing for the car is about $8500 on car sales without the tow bar.
My questions are,
1) Shouldn't RACV pay for storage until an official assessment report has been provided/offered?
2) Is there any advantage for keeping the car in the storage until Monday or should we send the car off for salvage today to avoid being liable for the storage fees?
Thank you in advance for all your help!
My husband has recently been hit by a car insured with RACV. Both parties did not suffer injury. My husband has third party insurance with AAMI and since this is the other party's fault, he has been following up with RACV.
The assessor from Motor Loss had given him a call yesterday at 4.30pm informing him that the car is a write off and offered $8500 (2007 Camry Altise – additional accessories: tow bar, about 130,000km). He was told that he will need to start paying the storage fee from today onward. He advised my husband to send the car to the salvage company today.
However, RACV will only provide an official assessment report and offer on the coming Monday, which means we will need to absorb the storage fees for 5 days, if we were to wait for the assessment report (what is the offer based on, what is considered etc) to start the negotiation process. We believe we should entitle a bit more (please kindly let us know if your comment too, much appreciated) given that the average pricing for the car is about $8500 on car sales without the tow bar.
My questions are,
1) Shouldn't RACV pay for storage until an official assessment report has been provided/offered?
2) Is there any advantage for keeping the car in the storage until Monday or should we send the car off for salvage today to avoid being liable for the storage fees?
Thank you in advance for all your help!
