I purchased a 2010 model Suzuki VZ1500 motorcycle in 2012. In mid-2014, it developed a gearbox issue. It started jumping out of second gear when under power. I had this issue repaired by a qualified mechanic that assured me it would never happen again. It cost me over $4000 for the repair. About 3 weeks ago the same issue has returned.
While the bike was in getting repaired the first time, I did some research on the net regarding this issue and found that it was a very common problem across a couple of models. This is also a worldwide issue. In Australia, the cost of repair ranges from $2500 to $5000.
During this research, I found that nearly all people with this issue that contacted Suzuki were told that it was because of their gear shifting technique. When asked what the correct technique was they would not respond.
As this is a very widespread problem, has a very high cost of repair (10% to 20% of the cost of the new bike) and is known by Suzuki to exist. Could this be considered a latent defect? Is there some other way these repairs can be funded by Suzuki under Australian Consume Law?
As an aside to this, the mechanic that repaired my bike the first time suggested that Suzuki gears have not been hardened sufficiently to handle the power of the engine.
While the bike was in getting repaired the first time, I did some research on the net regarding this issue and found that it was a very common problem across a couple of models. This is also a worldwide issue. In Australia, the cost of repair ranges from $2500 to $5000.
During this research, I found that nearly all people with this issue that contacted Suzuki were told that it was because of their gear shifting technique. When asked what the correct technique was they would not respond.
As this is a very widespread problem, has a very high cost of repair (10% to 20% of the cost of the new bike) and is known by Suzuki to exist. Could this be considered a latent defect? Is there some other way these repairs can be funded by Suzuki under Australian Consume Law?
As an aside to this, the mechanic that repaired my bike the first time suggested that Suzuki gears have not been hardened sufficiently to handle the power of the engine.