Hi, I used a removalists company (recommended by the storage company) to move my belongings into storage 22/4/15. My leather lounge, tv unit & hall table were damaged due to the incompetency of their employees. I took photos & filled in the claim forms as instructed by company & have kept in contact via email trying to have the matter resolved. The company is unwilling to assess the damage till my belongings are moved out of storage due to labour costs & as I explained to the company due to unforeseen circumstances I do not know exactly when that will be. They have stated that they have the right to choose the course of action that is most viable for them so if the cost of repair is more/equivalent to the depreciation value of my goods they will pay me the depreciation value and take my goods. All I want is my furniture restored to it's pre-move condition as I have looked after it very well. The pittance the removalists would pay in depreciation value would not even purchase me a similar couch. What can I do under Australian consumer law?