Hi,
I have recently been looking for accommodation at the Gold Coast for the Commonwealth Games in 2018. After emailing over 30 places, I received a quote I was happy with. I rang the managers of this complex to discuss further, and agreed on a price and paid a $500.00 deposit and they sent me a confirmation email confirming all details.
Now, 3 weeks later, I have received an email apologising that they quoted me the incorrect read and informing me I would need to pay an extra $1480.00 on top of original quoted price.
What are my rights under Australian Consumer Law? Can I insist on the original rate they gave me? If so, what do I quote to back me up?
Thanks
I have recently been looking for accommodation at the Gold Coast for the Commonwealth Games in 2018. After emailing over 30 places, I received a quote I was happy with. I rang the managers of this complex to discuss further, and agreed on a price and paid a $500.00 deposit and they sent me a confirmation email confirming all details.
Now, 3 weeks later, I have received an email apologising that they quoted me the incorrect read and informing me I would need to pay an extra $1480.00 on top of original quoted price.
What are my rights under Australian Consumer Law? Can I insist on the original rate they gave me? If so, what do I quote to back me up?
Thanks