We placed out property up for auction with an agent that quoted and estimated selling price of $1,300,000 on the auction authority form. During the 5 week campaign, the real estate agents led us to believe that all was on track and interest was above average. On the day of the Auction, they emailed us to say that in fact we should now consider selling at the price of $750,000. Almost half the initial quoted price. We did not sell. According to Australian consumer law over quoting an estimated price on a contract is illegal. This is governed by consumer affairs Victoria which basically run the show like North Korea. We were told they will not tell us anything about what the outcome of their investigation is. Great help for the consumer! We paid the agent $16500 to advertise our property at the price they quoted in the contract. The advertising failed miserably because the estimate was wrong, and they were negligent in providing us with false and misleading information. We paid for a service under false pretences and we want our adverting fee back. Anyone had any experience with how to do this. I have been told vcat, but how successful will I be? This is illegal, and we want them held responsible, like another company that falsely represents a product or service. What can we do?