Need help!
So I have a 15 month membership with Go Gym. I recently called them to put my membership on hold because my partner lost his job and we couldn't afford it. The lady said that was fine and they put it on hold.
Anyway, I decided I would see if I could cancel the membership because I don't go anymore, so I rang and spoke to a guy and he told me if I wanted to cancel, I would have to pay the remainder fee of my membership which is around $1500 (I pay $50 a fortnight for membership). But then he told me that I was locked into a contract and that I couldn't cancel.
When I signed up to the gym, the lady who signed me up said nothing about being locked into a contract and she even told me if I wanted to change it I could, I never received a copy of a contract, or anything like that. All I got was a piece of paper that says membership agreement and direct debit request service agreement which has terms and conditions on the back, my details, the fees and payments, bank account details and a part at the bottom where all the signatures should be. Her name is there but I haven't signed any of it.
Does that mean they have a copy that does have signatures or would it be the same?
Is there a way to cancel the contract without paying so much?
And if I wasn't informed I was being locked into a contract, is it still legal under contract law?
It's putting a lot of stress on me because I don't know what to do, we literally cant afford it anymore
So I have a 15 month membership with Go Gym. I recently called them to put my membership on hold because my partner lost his job and we couldn't afford it. The lady said that was fine and they put it on hold.
Anyway, I decided I would see if I could cancel the membership because I don't go anymore, so I rang and spoke to a guy and he told me if I wanted to cancel, I would have to pay the remainder fee of my membership which is around $1500 (I pay $50 a fortnight for membership). But then he told me that I was locked into a contract and that I couldn't cancel.
When I signed up to the gym, the lady who signed me up said nothing about being locked into a contract and she even told me if I wanted to change it I could, I never received a copy of a contract, or anything like that. All I got was a piece of paper that says membership agreement and direct debit request service agreement which has terms and conditions on the back, my details, the fees and payments, bank account details and a part at the bottom where all the signatures should be. Her name is there but I haven't signed any of it.
Does that mean they have a copy that does have signatures or would it be the same?
Is there a way to cancel the contract without paying so much?
And if I wasn't informed I was being locked into a contract, is it still legal under contract law?
It's putting a lot of stress on me because I don't know what to do, we literally cant afford it anymore