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QLD Faulty Air-Conditioner - Pursue under Australian Consumer Law?

Discussion in 'Australian Consumer Law Forum' started by tamus, 10 August 2015.

  1. tamus

    tamus Active Member

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    Hi, I bought 2 reverse cycle air cons in 2009. One has broken down, (PC Board and Noise filter board). The manufacturer claim the unit was not installed as per the manual (correct). The units had an obstruction within 400mm of the fan, and the installer claims the units worked fine for 6 years and the fault had nothing to do with the installation.

    Is it worth pursuing under the Australian Consumer Law?
     
  2. Sarah J

    Sarah J Well-Known Member

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    Hi Tamus,

    6 years may be a bit long to pursue faulty workmanship against the installer. It depends, in part, on how long would be a reasonable time for an air-conditioning of that type to work for and when would that type of air-conditioning be expected to breakdown. You can contact Fair Trading QLD for a free enquiry. They are the department responsible for overseeing Australian Consumer Law and resolving disputes between consumers (you) and businesses (installer).

    I note that if you were to pursue this in court, the statute of limitations may limit the action because it has been longer than 6 years.
     
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  3. Sarah J

    Sarah J Well-Known Member

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