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WA Australian Consumer Law - Can Website Cancel Product Sold at $0.00?

Discussion in 'Australian Consumer Law Forum' started by emmelpee, 16 September 2016.

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  1. emmelpee

    emmelpee Member

    16 September 2016
    Likes Received:
    I came across a website that has several products for sale for a price of $0.00. I placed a test order to see if the website was glitching. At no point was I asked for credit card information, but the order seems to have gone through - I have received an order confirmation email.

    I have two questions regarding Australian Consumer Law: 1) are they bound to send me the products, or can they cancel the order once they realise the error? 2) if they do send me the products, am I liable to pay anything?
  2. Rod

    Rod Well-Known Member

    27 May 2014
    Likes Received:
    1) a) No b) yes

    2) No if you return the items at their expense, or yes if you elect to keep them.

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