Hi,
I recently purchased an item of clothing off an online store, however, at the checkout what I can assume was an online glitch only charged me for the shipping price, $8 dollars and not for the $95 dollars for the item in question. The money for the shipping has since left my account through Paypal but I received an email from the company saying that they are cancelling my order and a refund of the shipping price will be issued.
My question is does the company have to honor the purchase made, or is the cancellation legal under Australian Consumer Law?
I recently purchased an item of clothing off an online store, however, at the checkout what I can assume was an online glitch only charged me for the shipping price, $8 dollars and not for the $95 dollars for the item in question. The money for the shipping has since left my account through Paypal but I received an email from the company saying that they are cancelling my order and a refund of the shipping price will be issued.
My question is does the company have to honor the purchase made, or is the cancellation legal under Australian Consumer Law?