debt collectors

Australia's #1 for Law
Join 150,000 Australians every month. Ask a question, respond to a question and better understand the law today!
FREE - Join Now
Debt collection is the process of pursuing payments of debts owed by individuals or businesses. An organization that specializes in debt collection is known as a collection agency or debt collector. Most collection agencies operate as agents of creditors and collect debts for a fee or percentage of the total amount owed.

View More On
  1. K

    VIC NAB Sold Debt and Broke the Agreement - Can We Sue?

    Hi, My partner and I had 2 home loans and 2 credit cards with NAB. My partner lost his job, after our savings ran out. The home loans weren't paid, we signed an agreement with the bank that 1 home loan would be placed on hold and we had to put that house up for sale. The other home loan we had...
  2. K

    NSW How to Sign Debt Over to Me?

    Hi, I thought this would be the best place to ask. I have no idea about this kind of thing. Basically, my mother got a phone plan in my name when I was 19 and I was incompetent with money and has since now incurred a $7,000 debt from this phone bill. She has debt collectors chasing her for it...
  3. M

    QLD Debt Collectors Breaching Privacy - Claim Compensation?

    I am overseas and had an unknown debt that was past onto a debt collector. The debt collectors kept calling my disabled mother about the debt. They then gave her all the private information regarding my debt, the amount owed, my personal details, details of the debt, etc. They then transferred...
  4. H

    QLD Debt Collectors Chasing Me for Incorrectly Sent iPhone?

    So I was browsing through potential phone plans and one company seemed to have a pretty good deal going, but I wasn't sure I would be able to get approved due to a poor credit history. I entered a few details on their website as an enquiry and I received an email the next day stating that I...
  5. M

    NSW Debt Collectors Claiming Suspicious Bill - What to Do?

    Not sure if I'm posting in the right spot. About 7 months ago, my partner got a call from a debt collector about 2 energy bills. One bill, he said, belonged to him yet they won't take the money for it and the other bill belongs to his brother. He gave the company his brother's number and they...
  6. Marg4578

    NSW Is Master Debt Sale Agreement Valid?

    Hi there, if a Master Debt Sale Agreement between a Bank (selling the debt) and a Debt Collector (purchasing the debt) is missing information in the date (missing the day and the month, only has the year) but everything else is filled in properly (parties, signatures, etc...) is the agreement...
  7. T

    VIC Dispute with Gas Company & Debt Collectors - What to Do?

    Hi All, I'm wondering if someone knows the answer to a question I have around the requirement to prove a debt exists in the first place. Sorry for the long story.... So in 2010, we had a leaking gas meter which we alerted our provider too and they came and fixed it. We then got a very high...
  8. Shricket

    QLD Commonwealth Bank Sold Debt to Debt Collectors?

    So I received a letter from Commonwealth Bank about some arrears and that if they weren't fixed they would take legal action, citing a number to call. I called, made arrangements and all was good. My partner lost his job unexpectedly last week and as such our pay was substantially smaller than...
  9. E

    SA Australian Consumer Law on Phone Company and Harassment from Debt Collectors?

    There comes a point when you just give up. I am chasing my own tail at the moment. One minute I think I am going to get it, then it slips away. I cancelled my home line and internet package through a phone company August/September last year. Since then, it has been an absolute nightmare. I'm...
  10. KimBer

    QLD Australian Consumer Law - Video Store Claiming I Never Returned Video?

    In 2012, we hired 2 videos, 1 overnight and 1 weekly. A month or so ago, I received a notice from the video store saying I hadn't returned the weekly video and I owe them $40 for replacement of the video, but if I paid immediately they would reduce it to $20. I phoned the store, informed them...