VIC Video Store Fees - Do I Have to Pay?

Australia's #1 for Law
Join 150,000 Australians every month. Ask a question, respond to a question and better understand the law today!
FREE - Join Now

Sharon Brady

Member
12 September 2014
1
0
1
My local video store is claiming that I haven't returned some DVD's that I hired. I hired 5 and they claim I only returned some of them, not all of them. I definitely returned them all. They have sent me a bill for $12 and if I don't pay it within 21 days they will refer it to their debt collectors. What legal rights do I have? Am I bound to pay up?
 

Sarah J

Well-Known Member
16 July 2014
1,314
251
2,389
Melbourne, Victoria
Hi Sharon,

You can speak with VCAT about the matter. $12 is not an amount worth pursuing legal action over.