Hi
I sold 20 sunbaby nappy holders and 40 nappy inserts and liners on Gumtree for $25 plus postage. Before the transaction was completed she asked if the nappies leaked. I contacted my daughter and she reported they didn't. I also checked them before putting them on Gumtree to make sure they were in good condition.
The buyer is now claiming they leak, have holes in the stitching line and missing studs. I sought advice from my daughter and friends with babies and was advised that they will leak if not used properly. I referred the buyer to Youtube to watch instructions. She wants a refund and is sending me threatening messages.
What are my rights under Australian consumer law? I would have thought it is buyer beware. I haven't any proof but I think she has changed her mind
I sold 20 sunbaby nappy holders and 40 nappy inserts and liners on Gumtree for $25 plus postage. Before the transaction was completed she asked if the nappies leaked. I contacted my daughter and she reported they didn't. I also checked them before putting them on Gumtree to make sure they were in good condition.
The buyer is now claiming they leak, have holes in the stitching line and missing studs. I sought advice from my daughter and friends with babies and was advised that they will leak if not used properly. I referred the buyer to Youtube to watch instructions. She wants a refund and is sending me threatening messages.
What are my rights under Australian consumer law? I would have thought it is buyer beware. I haven't any proof but I think she has changed her mind