Hello,
I have initiated a separation last month and hired a very good law firm (a Sr. Associate with 16+yrs experience).
I am not very happy as:
What can I do If I am not happy with the service? It has happened twice that emails sent without my concent and caused problems (an money to me). How can get my money back?
Thanks in advance for your valuable guidance.
I have initiated a separation last month and hired a very good law firm (a Sr. Associate with 16+yrs experience).
I am not very happy as:
- I always get to hear "Yes, but I have more important cases to deal with". I always feel like my lawyer is overburdened with other cases.
- Emails are sent to the other party without taking my concent. I have even provided a simple summary of facts in a Word file, but still the letters contain mistakes. I feel like the lawyer is not giving the required time and attention to my case.
- My emails are not replied
- My calls are not timely answered
What can I do If I am not happy with the service? It has happened twice that emails sent without my concent and caused problems (an money to me). How can get my money back?
Thanks in advance for your valuable guidance.