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Post about a Bad Experience with a Company - Defamation?

Discussion in 'Other/General Law Forum' started by jas, 27 June 2014.

  1. jas

    jas Guest

    Is it ok to post about a bad experience with a company and the way they handled your case or accounts? Is this defamation?
  2. Paul Cott

    Paul Cott Well-Known Member
    LawTap Verified Lawyer

    26 May 2014
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    Generally companies (assuming it is an actual company as such and not for example, a firm or a partnership) cannot be sued for defamation. But there are some rarer actions a company as such could have for such statements.

    Individuals can sue for defamation though. Of course, truth is a defence.

    So it is in general ok to do so but I would be careful. You would be unlucky to get into trouble legally here. But there are other less legally risky avenues to express such grievances such as just not dealing with or recommending them to anyone.
    John R likes this.
  3. Toqual

    Toqual Well-Known Member

    10 July 2014
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    It is not defamation if true. Ensure you do not exaggerate, change the story etc. Also, do not use it to aggravate the subject.
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  4. Tim W

    Tim W Lawyer
    LawTap Verified Lawyer

    28 April 2014
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    Even if defamation is not available, if what you say (eg on social media) is untrue (even a little bit),
    then there is also a tort called "injurious falsehood", in which the company may be able to found an action.

    If you must say something, then choose your actions, and your words, carefully.
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