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QLD Car Bought under Statutory Warranty - Reasonable Time to Repair?

Discussion in 'Australian Consumer Law Forum' started by toops, 6 September 2015.

  1. toops

    toops Member

    6 September 2015
    Likes Received:
    Picked up our 2nd hand vehicle from a car dealer in South Brisbane on 31st July. It's less than 10 years and done less than 160000 kms so is covered under the statutory warranty. Since picking up the vehicle, the dealer has had it twice for a total of 19 days to fix a oil leak in the turbo, the leak is now down to half a dozen droplets a day.

    Now I want it fixed as it's a good car but what's a reasonable time frame for a repair job? And do they have to either 1) supply us with a loan car or 2) compensate us for not having a car under Australian Consumer Law?
  2. AnnaLJ

    AnnaLJ Well-Known Member

    16 July 2014
    Likes Received:
    Hi Toops

    Did you happen to get any further paperwork or details in a contract from the dealer that discuss the coverage of your statutory warranty? Or were there any other representations made by the dealer prior to your purchasing the vehicle re: the warranty?

    If you could provide some further information here on that we my be able to give you some more thoughts on it.

    Also, have you checked the QLD government website (Guarantees and warranties for used cars | Your rights, crime and the law | Queensland Government in relation to statutory warranties? There is some very useful information there also.

    All the best.

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