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NSW Been Cheated by Website - Where to Now?

Discussion in 'Australian Consumer Law Forum' started by TONY BIANCHI, 28 August 2014.

  1. TONY BIANCHI

    TONY BIANCHI Active Member

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    I became a member hoping to ask, who do I turn to if I have been cheated on by a website. The website businesses that have no shop front seem to be lawless. They take your money and don’t answer emails and there is nothing anyone can do about it. There is no law that bounds them. What does a person do under Australian Consumer Law if they had been cheated on by a website that does not have a shop front. Thank you.
     
  2. DennisD

    DennisD Well-Known Member

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    Is this a hypothetical or something you have experienced? Is it an Australian business?

    Whether an Australian business is a pure online player or has a physical shopfront or is a hybrid, it has obligations under Australian consumer protection laws
     
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  3. TONY BIANCHI

    TONY BIANCHI Active Member

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    Thanks for the answer Hugh, I did have a bad experience with an American website, I only lost about $50 I took it on the chin, I was wondering if it ever happened again who to turn to for help.
     
  4. DennisD

    DennisD Well-Known Member

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  5. TONY BIANCHI

    TONY BIANCHI Active Member

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  6. John R

    John R Well-Known Member

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    Hi Tony,
    Are you able to share the name of the website?
     
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  7. TONY BIANCHI

    TONY BIANCHI Active Member

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    Hi John,
    The incident was one year ago, at the time I did not know who to ask for help, I came across LawAnswers.com a few days ago and I posted the question, Hugh was very kind to answer my question, sorry I forget the name of the website, thanks for your interest John… my best wishes to you and all the members.
     
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  8. John R

    John R Well-Known Member

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    Hi Tony,
    Yes, a good reminder to always research before you click "buy". Have a great weekend! :)
     
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