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VIC Australian Consumer Law - Sell Cruise Package at Advertised Price?

Discussion in 'Australian Consumer Law Forum' started by Robert Greig, 20 October 2015.

  1. Robert Greig

    Robert Greig Member

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    Hi,

    We have found a cruise advertised on line through Cruiseaway. When we went to book, we were told it was the wrong price. My question is, do they have to sell us that cruise package at the advertised price under Australian Consumer Law, even though it is still being advertised?

    Regards
     
  2. Sophea

    Sophea Well-Known Member

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    No, as far as I am aware, they are not obliged to sell it to you for a price that was advertised erroneously.
     
  3. JS79

    JS79 Well-Known Member

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    Here is a blog article in regards to incorrect pricing. See:
    Australian Consumer Law Rights – Incorrect Pricing - Legal Blog - LawAnswers.com.au

    This article says under Australian Consumer Law, that if a price is being advertised at a different price to what it states, the company must honour that price until it is changed.

    It might be worth sending the cruise company a letter with the original advert/invoice along with the above article and the section of the Australian Consumer Law that relates to this and ask for the price to be rectified.

    Good luck.
     

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