- 9 April 2014
I bought a sandwich press/toaster 2 weeks ago for $90. It didn’t work (I tried multiple times), so I took it back and asked for a refund. They said they wouldn’t give me a refund or replacement, because it wasn’t returned in its box. Does is matter that I didn’t keep the original box under Australian Consumer Law? It's exactly the same - I didn’t damage it at all.