rental car

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    NSW Hit by a rental car. What are our rights when not at fault?

    Last november we were travelling down a main road in Maroubra when we were struck by a vehicle that went straight through a give way sign and into the drivers side of our car. The driver admited they were at fault and we even got a contact witness. Police were called but refused to come. Turns...
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    Car Rental Contract/ Min. Rental Period

    Hello, I have recently rented a car and would like to ask for advice regarding the minimum rental period as the rental company and I have different interpretations of what the contract stipulates in this regard. I will quote the relevant contract excerpts below: "The Rental Agreement: (a) is...
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    QLD Getting Money Back from Europcar under Australian Consumer Law?

    There were small minor stone chip been cores, on lower front bar/ spoiler of rental car. I filled out the incident report as requested by the counter staff at the time and I was also informed by the counter staff that it will be a wear and tear of the rental car. I found out a few weeks later...
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    NSW Rental Car Company Claiming Full Amount After Car Accident

    I rented a rental car while travelling in Australia in July 2013 and got into a car accident near Canberra. The rental car company is claiming accidental damages, over two years after the car accident. The next day after the accident I paid them the car insurance excess of about $1,900 at their...
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    QLD Hired a Car for 2 Weeks - Pay for Repairs?

    We had hired car from the rental car company for 2 weeks. We already return the car, and one of their staff member already checked the car and she said that's fine. On the same day we return the car, they called us back, and telling us there was some smash needs to be repaired on that car and...
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    VIC Bogus Claim From Redspot Car Rental?

    I rented a 2013 Nissan Almera rental car from Redspot Car Rental at Brisbane Airport on Friday 8/5/2015. Car was returned at 9am on 11/5/13. An inspection was done in my presence. After the inspection, I asked the gentleman if everything was fine and he said “yes, there are no damages so you can...
  7. S

    QLD Rental Car Quote - Pay Additional Charge?

    I asked rentalcars.com for a quote to hire a rental car with full cover, 2 drivers and pick up at one point and drop off at another. They sent a quote by email: I go to book and find a $100 charge for car being dropped at another place other than pick up point. I have contacted rentalcars.com...