travel insurance

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  1. N

    QLD Allianz Travel Insurance rejected my $2,000 claim

    I have tried to claim travel insurance with Allianz, for about $2,000-when I lost my passport overseas last year-they are telling me one thing, that I wasn't covered for my return dates, but they are telling the travel agent, other info that, I'm not eligible because I either left my...
  2. L

    Travel Insurance Claim - Won't Replace Mobile Phone?

    My partner broke his phone while we were on holiday, but our travel insurance company won't replace it because we cannot prove it wasn't broken before. Is it legal for them to do this?