Lufthansa Addis Ababa Office – Your Gateway from Ethiopia to the World

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16 February 2026
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The Lufthansa Addis Ababa Office plays an important role in connecting Ethiopian travelers with one of Europe’s most respected airlines, Lufthansa. Known for its precision, reliability, and premium service standards, Lufthansa offers seamless travel options from Addis Ababa to global destinations through its major hubs in Frankfurt and Munich. Whether traveling for business, education, tourism, or family visits, passengers can rely on professional support from the Addis Ababa office.

Comprehensive Travel Assistance​

The Lufthansa office in Addis Ababa provides personalized services designed to make international travel simple and stress-free. Passengers can receive assistance with:

  • Flight reservations and fare options
  • Ticket modifications and reissuance
  • Refund and cancellation processing
  • Baggage policy clarification and excess baggage support
  • Check-in guidance and travel documentation requirements
  • Special service requests, including medical clearance and mobility assistance
The office staff are trained to provide accurate, up-to-date travel information, ensuring that passengers are well-prepared before departure.

Cabin Classes & Comfort Options​

Lufthansa offers multiple travel classes from Addis Ababa to suit different passenger needs. Economy Class provides comfort and quality service at competitive fares. Premium Economy adds extra space and enhanced amenities. Business Class features priority services, lounge access, and lie-flat seating on long-haul routes. On selected aircraft, First Class delivers an exclusive and luxurious travel experience with personalized attention and refined comfort.

Global Connectivity & Loyalty Benefits​

Through its extensive international network, Lufthansa enables travelers from Ethiopia to access hundreds of destinations worldwide. Frequent travelers can benefit from the Miles & More loyalty program, earning miles that can be redeemed for flight upgrades, award tickets, and partner rewards.

With its global reputation for safety, punctuality, and customer satisfaction, the Lufthansa Addis Ababa Office remains a trusted point of contact for Ethiopian passengers planning journeys across continents.