I would like to make a complaint to VCAT about a real estate agent that I believe has misrepresented or gave the wrong impression about the property (certain feature of the property, i.e. heating/cooling) that I have purchased. Have two questions;
1. When applying through VCAT, there is no obvious case type for property purchase. There is "goods and services" that deals with consumer laws, but property is generally not defined as "goods" and the real estate agency has not provided me with a service, they were simply an agent employed by the previous owner?
2. Would I be better off going after the owner rather than the agent?
1. When applying through VCAT, there is no obvious case type for property purchase. There is "goods and services" that deals with consumer laws, but property is generally not defined as "goods" and the real estate agency has not provided me with a service, they were simply an agent employed by the previous owner?
2. Would I be better off going after the owner rather than the agent?