Recent content by Dianne F

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  1. Dianne F

    Australian Consumer Law - Refund Even Without Packaging?

    Hi Cara, I presume you also had the receipt, as you said you only didn’t have the original box. It doesn’t matter that you didn’t have the box it came in. The product is faulty and that’s that. You are entitled to a refund or a replacement. Go back to the store and ask them to either refund of...