Hey,
I live in a facility called a SIL (Supported Independent Living) for mental health reasons, run by a mental health service. When I moved in, I was told that rent was %30 of my gross income, stated as fact. I never got a copy of what I had signed until recently when I asked, because I had noticed that they were taking more than %30 out. They then told me that it’s %30 plus %100 of rental assistance, which ends up being more like %37 of gross income. I was never told that they would take more than %30 of gross income. And the document that I had signed states nothing about percentages of gross income just the fortnightly lump sum.
I also overheard staff say the same to other residents moving in.
I had to move into this facility due to poor mental health and needed ongoing 24hr support, I was in a position where I trusted that when they said %30 of gross income, they meant it.
Is this misleading and deceptive conduct?
Thanks for taking the time to read this,
Dan
I live in a facility called a SIL (Supported Independent Living) for mental health reasons, run by a mental health service. When I moved in, I was told that rent was %30 of my gross income, stated as fact. I never got a copy of what I had signed until recently when I asked, because I had noticed that they were taking more than %30 out. They then told me that it’s %30 plus %100 of rental assistance, which ends up being more like %37 of gross income. I was never told that they would take more than %30 of gross income. And the document that I had signed states nothing about percentages of gross income just the fortnightly lump sum.
I also overheard staff say the same to other residents moving in.
I had to move into this facility due to poor mental health and needed ongoing 24hr support, I was in a position where I trusted that when they said %30 of gross income, they meant it.
Is this misleading and deceptive conduct?
Thanks for taking the time to read this,
Dan