I am a landlord with a rental property (unit) being managed by a reputable Real Estate Agent. The tenant pays the rent monthly by cheque through the estate agent. The estate then credits my bank account with the funds.
On 01/NOV/15, the tenant paid the rent by cheque. I was told by the real estate agent that the cheque was presented to their bank (Westpac) but was 'lost'. I was then told that the cheque had been 'found' and that I would get my rent. After further delays, I was told that the matter had been resolved and that I would get my rent.
Yesterday, I was told that the matter was still being investigated between the real estate agent and the bank. On requesting further updates on the situation, I have received no response from the real estate agent, and rent has still not been credited to my a/c as of today 17/NOV/15? The monthly net rent is approx. $2600.00.
What should be my next step? I do not deal directly with the tenant, nor with real estate agent's bank. I am the victim, but who is the villain here (?), and from whom can I seek redress via a small claims tribunal?
Put simply, who can I sue under Property Law?
On 01/NOV/15, the tenant paid the rent by cheque. I was told by the real estate agent that the cheque was presented to their bank (Westpac) but was 'lost'. I was then told that the cheque had been 'found' and that I would get my rent. After further delays, I was told that the matter had been resolved and that I would get my rent.
Yesterday, I was told that the matter was still being investigated between the real estate agent and the bank. On requesting further updates on the situation, I have received no response from the real estate agent, and rent has still not been credited to my a/c as of today 17/NOV/15? The monthly net rent is approx. $2600.00.
What should be my next step? I do not deal directly with the tenant, nor with real estate agent's bank. I am the victim, but who is the villain here (?), and from whom can I seek redress via a small claims tribunal?
Put simply, who can I sue under Property Law?