Hi, I'm wondering how to reply and dispute a claim from NRMA stating they have been provided information indicating Im responsible for damages to another vehicle.
The difficult part is the car is often used by numerous persons, so whilst I can speak for myself knowing I haven't experienced any incidents driving, I can only assume another person may have been responsible, though after further inspection to my car I can't see any damage at all to suggest it was in any accidents.
I contacted the insurer to ask the details of the claim and what evidence they have to accuse me of this and they say there's a police report. Im so baffled and explain that Ive had no communication with police and request the evidence they received. She told me I just need to fill out the incident description report they had sent me and put any questions on there. So what can I do and where does leave me?
The difficult part is the car is often used by numerous persons, so whilst I can speak for myself knowing I haven't experienced any incidents driving, I can only assume another person may have been responsible, though after further inspection to my car I can't see any damage at all to suggest it was in any accidents.
I contacted the insurer to ask the details of the claim and what evidence they have to accuse me of this and they say there's a police report. Im so baffled and explain that Ive had no communication with police and request the evidence they received. She told me I just need to fill out the incident description report they had sent me and put any questions on there. So what can I do and where does leave me?