Recently, my sister was issued a fine on public transport for allegedly not tapping on with her Myki. Unfortunately, she did actually tap on and there must have been a problem with the machine. The inspectors bullied her into paying an on the spot fine rather than pay 3 times more at a later date ($75 on the spot or $223 if you want to pay it later), and would only check the veracity of her claims if she took the option of paying the larger amount.
By paying the fine, has she lost her legal right the dispute the fines grounds? Their disputes department claim as much, furthermore the receipt for the fine says 'no refunds'. Metro's response to my email was 'by paying you forego any right to appeal the offence at a later date and no refunds are provided.'
Their tactics are nothing short of extortion. If anybody could help me out by letting me know what legal rights she does actually have in the matter, I would be more than grateful.
Regards
By paying the fine, has she lost her legal right the dispute the fines grounds? Their disputes department claim as much, furthermore the receipt for the fine says 'no refunds'. Metro's response to my email was 'by paying you forego any right to appeal the offence at a later date and no refunds are provided.'
Their tactics are nothing short of extortion. If anybody could help me out by letting me know what legal rights she does actually have in the matter, I would be more than grateful.
Regards